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Real humans, faster answers. Our support team is here Mon–Sat, 9am–6pm IST. Trusted by 50,000+ writers across India since 1984.
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Shipping & Delivery
Track orders, delivery times, free-shipping rules
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7-day returns, refund timelines, exchange policy
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Bulk orders, GST invoicing, school supply
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Frequently Asked Questions
Can't find what you're looking for? Reach out anytime.
How long does delivery take?
Most metro orders arrive in 2–4 business days. Tier-2 and Tier-3 cities take 4–7 days. Free delivery on all orders above ₹999.
What is your return policy?
We offer 7-day easy returns on unused, undamaged items in original packaging. Custom and personalized items are non-returnable.
Are your products authentic?
Every brand we carry — Leuchtturm1917, Pilot, LAMY, Moleskine, Staedtler, Faber-Castell — is sourced directly from official distributors. We guarantee 100% authenticity.
Do you offer GST invoices for businesses?
Yes. Wholesale and B2B customers receive GST-compliant invoices automatically. Submit your GSTIN at checkout or in your account profile.
Can I place a bulk order for my school or office?
Absolutely. Visit our wholesale page to request a custom quote. We service schools, offices, and institutions across India with priority support.
What payment methods do you accept?
UPI, all major credit/debit cards, net banking, EMI on select cards, and Cash on Delivery for orders below ₹5,000.
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Support hours
Monday – Saturday · 9:00 AM to 6:00 PM IST
Sundays & national holidays — email only
Trusted since 1984
40+ years of curating premium stationery for India's schools, offices and creators.